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GLB-01 · Top bar + headerHeader B: a white floating pill. Theme Builder header, transparent section, inner Container with border-radius 999px, white background, box-shadow; Sticky (Motion Effects) on. Mega Menu widget for the six dropdowns, Off-Canvas widget for the phone menu. Languages: a translation plugin (TranslatePress Business with DeepL, or Weglot) translates every page into 100+ languages automatically, with SEO-friendly /fr/, /ar/ URLs and hreflang; its language switcher replaces this menu, and Arabic runs right-to-left. A fluent person must review the help and crisis pages before they are switched on. Theme Builder → Header. Nav Menu (Elementor Pro) with Mega Menu dropdowns (Elementor Pro 3.16+ "Menu" widget) · Site Logo · Button. Sticky: Motion Effects → Sticky top. Same header on academy. and e-therapy. with their lockup.
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LX-00 · Journey map (for the team)Not a public page. The moments after someone pays, what they see, what we send and what runs it. Each row links to the screen.

For the Convo team · after someone buys

The learner journey, step by step.

What a learner sees, what we send them and what runs it, from the payment prompt to the certificate.

See the confirmation page for:
LX-00b · StagesTable: moment · learner sees · we send · runs on.

    When things go wrong

    Edge cases we’ve designed for.

    GLB-02a · Help box (photo + glass)Theme Builder → Footer template, top part. Background image (H-01 alt: two friends above the tea fields) · 3× Icon Box links with glass Custom CSS. Same on all three domains.

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    GLB-05 · Chat buttonLive chat: a chat plugin (for example Tawk.to, free, or Crisp) with this launcher styled to match; its widget opens on "Live chat". Staffed Mon to Sat 08:00–17:00 EAT, offline messages go to email. WhatsApp: a "Click to Chat" link to the WhatsApp Business number with a pre-filled message per site. Same launcher on convo.africa, e-therapy. and academy.